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Weatherproof Rattan Furniture
UK Family-run Since 2001
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Frequently Asked Questions

Browse our most commonly asked questions, or use the search below to find what you're looking for.

66 questions answered

Q

How stable is this chair?

Jane 17 Feb 2018
1 answer

Good morning, If a person with very poor eyesight used the back of the chair as a support to maneuver round to the seat would it tip over? How long is the sale on for? Many thanks for your help. Best wishes,

A

Hi Jane!

I would say if they are just using the back of the chair as a guild that will be fine.

I have just tried putting my full body weight on the back of the chair (which is quite a lot!) and it seemed stable.

Of course, this is in the fully upright position, if reclined that is a no-no.

I would suggest when the chair arrives you give it a test with someone else around just in case.

Hope that helps!

All the best

Dave


Dave 28 Feb 2018
Q

Do the chairs come fully assembled or is self assembly required?

1 answer
A

Hello Clare,
The chairs need a couple of cable ties cutting to release the mechanism, and then the back of the chair needs lifting up, and slotting into 2 upright poles.  More a slot together than assembly, probably no more than 1 minute to do!

Garden Furniture UK 09 May 2016
Q

Are the chairs easy to assemble?

1 answer

I understand the chairs are delivered flat packed so would like to know if they can easily be assembled.

A

Hi Elaine,
Yes this is really easy to assemble, there are two cable ties to cut underneath the base to enable the rocking mechanism.
Then the backrest needs to be slotted onto the obvious upright poles, simply push it into place and you're ready to go!

Garden Furniture UK 09 May 2016
Q

What are the dimensions of this chair ?

1 answer
A

Hello Linda,

The dimensions of the chair are as follows:
W77.5 x D91 x H100cm

Garden Furniture UK 09 May 2016
Q

Weight

Ralph 15 Feb 2016
1 answer

Can you please tell me the weight of the chairs in the Cozy Bay Panama Bistro set?  I am looking for something that is not too heavy to move around.

A

Hello Ralph,
Cozy Bay is made from strong, but lightweight aluminium, making it very easy to move around, and should be no problem for you.
If you have any further questions, please contact us (01455 274748) and we will be happy to help.

Garden Furniture UK 15 Feb 2016
Q

Winter cover?

Linda 15 Feb 2016
1 answer

Do they have to be covered in winter,and if so do you stock the right size covers?

A

Hello Linda,
Cozy Bay is weatherproof, and does not need to be covered during the winter.
It also comes with a 5 year warranty from Cozy Bay for peace of mind.
If you require a cover, then you can call us and we can find a suitable one for you (01455 274748).
Thanks

Garden Furniture UK 15 Feb 2016
Q

Delivery to Portugal

Therese 15 Feb 2016
1 answer

Hi, I came across your site when trying to buy a set of patio dining furniture to have transported to Portugal, is this a service you offer?

A

Hello Therese,
Yes we work with a company called Algarve removals to help delivery your furniture to Portugal.
To arrange this it would be best if you give us a ring at your earliest convenience so that we can go through the details (01455 274748), thanks.

Garden Furniture UK 15 Feb 2016
Q
1 answer

Do you sell  the rocking recliner chair on its own and not as a set?

A

Hello Anthony,

Yes we can sell them individually, click here to view them on our website.

Garden Furniture UK 15 Feb 2016
Q

Trying the set in your centre

1 answer

Do you have the 2 Seater Rocking Reclining Patio Set in stock for us to try if we visit your garden centre?

A

Hello Ann,
Yes of course, you can visit our garden centre to try all of our furniture products.
You can use the address details below, or click here to navigate via Google maps.
Sapcote Garden Centre
Hinckley road,
Leicester
LE9 4LG

Garden Furniture UK 15 Feb 2016
Q

Purchasing chairs alone

Jane 15 Feb 2016
1 answer

Is it possible to buy just the two chairs from the Cozybay Bahamas set?

A

Hello Jane,
Yes this is perfectly possible, please give us a ring on 01455 274748 and we can arrange this for you.

Garden Furniture UK 15 Feb 2016
Q
1 answer

What is the lead time on delivery for this item?

A

Hello Marianne,
We currently have this item in stock in our garden centre available for immediate delivery.
Any further questions, please feel free to ask, or phone our dedicated line on 01455 274748.
 

Garden Furniture UK 15 Feb 2016
Q

Some questions:

Jane 15 Feb 2016
1 answer

Does this come ready assembled ?

How many cushions ?
Does it have to be covered throughout the winter weather ?
Thanks

A

Hello Jane,
 
Everything is ready out of the box, no assembly required. The set comes with 2 cushions, one with each chair.
And no it does not need to be covered over winter, it's premium quality rattan, and so will not rust, or fade due no matter what the weather does to it!

Garden Furniture UK 15 Feb 2016
Q
1 answer

With the chairs having controls ie levers, are they ok to be left out in rain etc without any covers?

A

Hello Martin,
The chairs do have levers, but they are perfectly fine to leave outside uncovered.
If you have any other questions, please feel free to ask, or call our dedicated phone line on 01455 274748.

Garden Furniture UK 15 Feb 2016
Q

Does the canopy tilt? And is the canopy included in the price?

Toni 06 Feb 2016
1 answer
A

Hello Toni,
Yes the canopy does tilt, and is included within the price.
If you have any further questions, please feel free to give us a call on 01455 274748 and we will be happy to help.

Garden Furniture UK 15 Feb 2016
Q

What is the total length?

Sarah Prentice 07 Dec 2015
1 answer

Length Is stated as 1.22. Is that the seat size or does it include the arms. Is 1.22m the total length

A

1.22m is the total length of the bench including the arms - the seat length is 1.1m. 

GFUK 11 Dec 2015
Q

Can you buy extra chairs with this set?

Sarah 04 Dec 2015
1 answer
A

Yes, you can buy additional chairs for this set. In this case additional chairs would be priced at £100 per chair. However, we do have the 6 seater Cozy Bay Hamptons dining set for just £899, which includes a bigger table. 

GFUK 04 Dec 2015