Frequently Asked Questions
Browse our most commonly asked questions, or use the search below to find what you're looking for.
66 questions answered
Is there a weight restriction on the rattan recliners called Bellevue
The weight restriction is 120kg
Is Delivery free of charge?
We Provide Free UK Delivery. Home delivery is available to UK mainland addresses (excluding some Scottish postcodes, see below). Please note that we can no longer ship items to the Channel Islands or Northern Ireland.
What size is the table?
Hi Nic,
It's 90cm.
Does this table have a hole for a parasol. Thanks
Hi Samantha,
The tables don't have any holes for a parasol, and so would require a cantilever parasol.
All the best.
Garden Furniture UK
I need a replacement rocking recliner chair cushions
Hi I need a replacement cushions set for rocking recliner . Desperate . Have contacted you but no avail . Please assist
Hi Odette,
You can give us a call to arrange this (limited availability), on 01455 274748.
All the best.
Garden Furniture UK
Can you advise the seat width?
Do you arrange delivery to Jersey?
Hi Isobel,
The seat width is 57cm.
We do not deliver to Jersey unfortunately.
All the best.
Garden Furniture UK
What is the height if the seat
Including cushion
Hi Val,
The height of the seat off the floor (including the cushion) is 47cm.
All the best.
Garden Furniture UK
Can you buy the tables separately
Plus do you have them that do not go up and down
Hi Maria,
Unfortunately we do not sell this table separately, and have no square alternatives.
All the best.
Garden Furniture UK
Are they high backed?
I would like to know the height of the seat backs of the large reclining sofa set, please. Looking for high back sets, and individual armchairs too.
Hi Maggie,
The reclining chair and sofa backs are 67cm high.
They are very comfortable!
All the best.
Garden Furniture UK
What is the seat height
Following surgery I am most uncomfortable on a low chair. Can you advise the seat height, only the overall height is given.
Hi Barbara,
The back rest height is 50cm.
All the best.
Garden Furniture UK
Is there a powder blue table?
Have a gorgeous bench. Will buy another but would like a small side table or two to go with. Powder blue so much more tasteful than duck egg! Any plans to produce one?
HI Christina,
Glad to hear you love your bench!
Unfortunately the manufacturers don't currently have a blue table for us, but we will pass on the message!
All the best, and have a great summer.
Garden Furniture UK
Restock of out of stock items
Hi, this item is currently out of stock (I see it is because the table is unavailable). Can you let me know if there are any plans to restock? Thanks
Hi Rachael,
Thanks for your question.
Yes these sets have proved very popular this year, and unfortunately won't be coming back in stock until much later in the year.
We are also running fairly low on chairs, so if you're interested in having them for this summer I'd recommend buying them sooner rather than later!
You can find the chairs on their own here: https://www.gardenfurnitureuk.co.uk/rocking-reclining-arm-chair-grey
All the best.
Garden Furniture UK
I need to know the measurements of the extendable table and reclining chairs dining set
i have a terrace which is only 10 ft wide. i need to know exact measurement of table and chairs front to back - i don't want anyone to fall off the raised terrace.
Hi Andrea,
Here are the dimensions of the set for you to measure up:
Table: Length 204 cm - 264 cm Width 100cm
Chair: Depth = 61cm Width = 61cm
Hopefully that's enough room for no one to fall off!
All the best.
Garden Furniture UK
Can I buy a footstool to go with the 4 seater Reclining Dining Set in Latte I am trying to buy on line?
Hi Janet,
Yes you can, there is now an option on the product for you to add footstools: https://www.gardenfurnitureuk.co.uk/four-seater-reclining-dining-set-latte-round
For reference, they are the same shape as the stools on this product (but in the latte colour): https://www.gardenfurnitureuk.co.uk/rattan-garden-furniture/rattan-bistro-sets/silver-grey-rattan-duo-set-footstools
All the best.
Garden Furniture UK
How heavy is it?
How heavy is the loveseat?
Hi Christine,
The loveseat weighs approximately 43kg.
All the best.
Garden Furniture UK
Can the rocking mechanism be locked?
Hi Rod,
The rocking mechanism cannot be locked on these chairs, however we do sell a static chair which you could use instead so that you had 1 rocking and 1 static.
Feel free to contact us on 01455 27474 (9-5, Mon - Sat, 10-4 Sun), or email sales@gardenfurnitureuk.co.uk.
All the best.
Garden Furniture UK
footstools for extendable Rattan Dining Set
Hi, The set looks great, but we would like to have 2 footstools to match the chairs. Does anything like this exist ?
Hi Les,
Yes, we do have footstools to go along with this set.
We have smaller square footstools which are £80 per stool, and we also have larger stools which are £150 per stool (images below).
You can give us a ring to arrange this on 01455 274748 (9am - 5pm Mon-Sat, 10am - 4pm Sun).
All the best.
Garden Furniture UK
How heavy is the 2 seater and are the legs solid?
Just wanted to know how sturdy the bench is compared to a wooden version. Also are legs hollow or solid?
Hi Kim,
The bench is much heavier and more robust than a wooden version, and the legs are solid.
All the best.
Garden Furniture UK
re cappuccino rattan bistro set: what is weight of a chair?
I want to use this set in a summer house and am concerned the chairs may be quite heavy to move. Can the rocking action be stopped if so required?
Hi Walter,
Thank you for your question.
The rocking chairs weigh 22kg each.
The rocking action cannot be stopped.
All the best
What happens with the front padded leg section?
If the chairs can stand out all year and the leg section looks fixed, is the padded part removable for storage?
Hi Malcomb
Thanks for your question.
The extending footrest cushion is removable.
It's velcroed in place so can be easily removed.
What weight are the chairs?
Could the chairs be easily lifted from our summer house to the patio? The summer house has four front doors giving a 9ft opening so plenty of room for access.
Hi Malcom,
Thank you for your question.
The rocking recliner chairs weigh 22kg when in its box.
They are easy to move and can be lifted by the arms.
Width of the seat
What is the width of the seat part?
Hi John,
The chair width is 77cm, and the actual inner seat area is around 53cm wide.
All the best.
Garden Furniture UK
Could you tell me the length fully reclined ?
Hi Gerry,
The length of the chair when fully reclined is approximately 171cm.
All the best.
Garden Furniture UK
Wondering if you could ship to Australia or put me on
Or wondering if you could put me in touch with some one who could?
Hi Kate,
Unfortunately we cannot ship to Australia and are unaware of any way to do so.
All the best.
Garden Furniture UK
How can I ship to Portugal?
Hi. After a search I see that you will deliver to Portugal using algarve removals.
We are hoping to buy a garden bench and wondered how we find out the shipping cost please.
Hi Karyn,
Yes we do work with Algarve Removals to ship furniture to Portugal.
We deliver to their depot in the UK for free, and then you arrange the delivery to Portugal with them directly.
You can find out more information about the steps to take here: https://www.gardenfurnitureuk.co.uk/blog/portugal-furniture/
And you can contact Algarve Removals by email or phone for a quote here: sales@algarveremovals.com 01621 850 070
All the best
Matt
Garden Furniture UK